Transform Your Team's AI Capabilities

We help healthcare and business professionals understand how their expertise translates to AI—through practical training, team development, and strategic assessment.

Your team already has the knowledge. We show them how to apply it with AI tools.

While competitors rush to implement AI, leaders in health information are asking the hard questions:

"How can I create an AI ready transformative team?

"Who's responsible when the AI is wrong?"
"How do we govern tools that learn and change?"
"What happens when auditors come knocking?"

CAHIIM domain aligned | CPD-accreditation (in progress) | Healthcare & Revenue Cycle Focused

FROM KEYNOTES TO HOSPITAL BOARDROOMS

Leaders Trust Upskillz AI Advisors to Navigate AI's Biggest Risks

At Upskillz IGM, we help organizations and educators integrate AI tools safely, ethically, and with confidence.

Whether you're piloting GPTs, writing internal policies, or validating AI outputs, our IGM Services ensure you're not just using AI—you're using it right.

WHAT WE OFFER

Real AI Integration—Built for Real-World Professionals.

We help organizations deploy AI tools safely while building workforce confidence and compliance from day one.

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PROFESSIONAL TRAINING & EDUCATION

Transform how your team works with AI

  • Training formats:

    • Team training programs (delivered to your entire staff)

    • Individual professional development

    • Train-the-trainer certification programs

    • Specialized revenue cycle education

    • Self-paced and live learning options

  • Your team learns:

    • How their current expertise applies to AI workflows

    • Practical prompt engineering for their specific roles

    • Quality assessment of AI outputs

    • Responsible use within regulatory boundaries

    • How to lead AI adoption in their departments

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IGM ASSESSMENTS

Know where you stand with AI readiness

Diagnostic assessments that evaluate your organization's AI maturity across three dimensions:

  • Implementation Assessment

    • Current AI tool usage and gaps

    • Workflow integration opportunities

    • Technical readiness and infrastructure

    • Use case identification and prioritization

    Governance Assessment

    • Policy framework evaluation

    • Risk management structures

    • Accountability and oversight mechanisms

    • Compliance alignment

    Monitoring Assessment

    • Quality control processes

    • Performance tracking capabilities

    • Bias detection mechanisms

    • Audit trail documentationTraining formats:

    • Team training programs (delivered to your entire staff)

    • Individual professional development

    • Train-the-trainer certification programs

    • Specialized revenue cycle education

    • Self-paced and live learning options

Deliverable: Comprehensive report with readiness scores, risk areas, and prioritized recommendations

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CERTIFICATION PROGRAMS

Earn credentials that demonstrate AI competency

Professional certifications designed for healthcare and business professionals who want to lead AI initiatives in their organizations.

  • Build human-in-the-loop oversight systems

  • Create AI usage review cycles and audits

  • Identify risks, red flags, and drift from standards

  • Support bias detection and accuracy checks

Five Credential Pathways:

CIHIS-S™ — Student Foundations For HIM, HIT, and healthcare students preparing for AI-enabled careers

CIHIS-AI™ — Applied Practice For working HIM, CDI, coding, and revenue cycle professionals applying AI in daily workflows

CIHIS-ED™ — Education & Delivery For educators, train the trainer, and curriculum developers teaching AI in healthcare programs

CIHIS-HC™ — Healthcare Professionals For nurses, allied health, and administrators using AI in clinical settings

CIHIS-L™ — Leadership & Strategy For directors, executives, and consultants leading organizational AI transformation

Stackable credentials including micro credentials - progress as your career advances or enter at your current level.

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AUDITS, MONITORING, ASSURANCE, & VALIDATION

Maintain quality and compliance as AI tools evolve

Comprehensive oversight services for organizations that have adopted AI tools and need ongoing quality assurance and validation.

Give stakeholders the confidence that your AI tools perform ethically, accurately, and reliably.

Ongoing Monitoring

  • Regular AI output quality reviews

  • Performance tracking against benchmarks

  • Bias detection and fairness monitoring

  • Policy compliance audits

  • Drift detection and alert systems

  • Documentation for accreditation/regulatory needs

AI Audits & Validation

  • Structured AI output validation

  • Accuracy and reliability testing

  • Quality assurance reviews

  • Performance benchmarking for AI models used in coding, CDI, or clinical workflows

  • Compliance verification

Assurance & Testing

  • Bias detection and fairness reviews

  • Explainability reviews to meet compliance and audit expectations

  • Documentation of assurance evidence for accrediting or governing bodies

  • Risk assessment and mitigation planning

  • Staff AI evaluation support

From Learning to Leading

Our AI education doesn't just teach concepts—it builds the practical skills and ethical framework professionals need to confidently implement AI in their daily work and career advancement.

Academic Integration

Bridge the gap between theoretical AI knowledge and practical application in professional settings.

KEY APPLICATIONS:

  • Curriculum development

  • Student assessments

  • Research methodologies

Workplace Readiness

Prepare professionals for AI-enhanced roles with skills that translate directly to job performance.

KEY APPLICATIONS:

  • Documentation workflows

  • Decision support

  • Quality improvement

Team Development

Build organizational AI literacy through structured learning paths and collaborative practice.

KEY APPLICATIONS:

  • Training programs

  • Policy implementation

  • Change management

Who We Serve

We work with:

Revenue Cycle Teams

Coding, billing, CDI, and revenue integrity professionals learning to work with AI tools while maintaining accuracy and compliance

Educators/Academic Programs

Preparing educators and students for AI in documentation

Professional Training Teams

Needing clear policies and safe pilot testing

HIM Departments

Health information management teams upskilling for AI-assisted documentation and data management

Coaches & Consultants

Solopreneurs using GPTs in regulated fields

Why IGM?

Because AI governance is no longer optional.

We blend technical know-how with real-world workforce needs—especially in healthcare and education—so your AI initiatives lead with:

SAFETY

CLARITY

COMPLIANCE

CONFIDENCE

Whether you're a program director, HIM department, instructional designer, or tech lead— Upskillz IGM Services helps you operationalize responsible AI across your team.

Ready to Bridge the Gap Between Learning and Leading?

Explore our comprehensive approach to AI education that prepares you for real-world success.

Skills That Transform Careers

Our learners don't just understand AI—they lead with it, making informed decisions

that drive results in their organizations and advance their professional growth.

Ethical decision-making in AI-assisted workflows

Enhanced productivity without compromising quality

Compliance confidence in regulated environments

Leadership skills for AI transformation initiatives

🩺 Who We Serve

HIM Departments

Integrating AI tools like auto-coding or CDI triggers

Academic Programs

Preparing educators and students for AI in documentation

Professional Training Teams

Needing clear policies and safe pilot testing

Coaches & Consultants

Solopreneurs using GPTs in regulated fields

"Upskillz certifications helped us meet new curriculum standards and gave our faculty confidence with AI use in the classroom. It's not just a badge—it's preparation."

— Program Chair, Health Information Technology

Our Approach

Teaching AI Through Your Expertise

The Challenge: Most AI training teaches the technology.

We teach how your specific knowledge translates to AI use.

Our Method: We start with what your team already knows—clinical terminology, coding guidelines, documentation standards, business processes—and show them how to apply that expertise when working with AI tools.

The Result: Your team doesn't just learn to use AI.

They learn to use it well—with the judgment, quality standards, and accountability their roles require.

Core Principles:

  • Human expertise drives AI, not the other way around

  • Quality and compliance are non-negotiable

  • Practical application over theoretical concepts

  • Role-specific training for real workflows

  • Ongoing skill development as tools evolve

How It Works

Flexible Options for Every Need

For Organizations:

1. Team Training Programs

We deliver training directly to your staff—customized for their roles and workflows.

  • Virtual or onsite delivery

  • Half-day to multi-week programs

  • Department-specific or cross-functional

  • Includes practical exercises and use cases

2. IGM Assessment

Start with a diagnostic to understand your AI readiness and priorities.

  • 2-4 week engagement

  • Interviews, document review, workflow observation

  • Detailed findings report with recommendations

  • Optional: implementation roadmap

3. Ongoing Monitoring

After AI adoption, we provide regular oversight to maintain quality.

  • Monthly or quarterly review cycles

  • Output validation and bias checks

  • Performance reporting

  • Policy compliance audits

For Individuals

1. Professional Certification

Earn credentials that demonstrate your AI competency.

  • Self-paced or cohort-based

  • 8-12 weeks per program

  • Practical assignments and case studies

  • Digital credential upon completion

2. Train-the-Trainer Path

Learn to teach AI skills within your organization.

  • Prepares you to deliver internal training

  • Includes curriculum and materials

  • Certification upon completion

3. Upskillz Accelerator

Start with foundational learning in our practice environment.

  • Safe sandbox for experimentation

  • Prompt templates and examples

  • Microcourses (1-3 hours each)

  • Self-paced access

SPECIALIZED FOCUS

Revenue Cycle Excellence with AI

We provide specialized training for revenue cycle professionals—helping coders, CDI specialists, billers, and revenue integrity teams understand how AI tools fit into their workflows.

Revenue cycle training covers:

AI-assisted coding and documentation

  • Quality assurance for AI outputs

  • Prompt engineering for clinical terminology

  • Compliance and audit considerations

  • Productivity without sacrificing accuracy

  • Integration with existing RCM systems

Whether you're exploring AI coding assistants or optimizing CDI workflows, we help your revenue cycle team build skills that

Try the Upskillz Accelerator

Want to explore AI tools without risk?

Visit the Upskillz Accelerator Academy, our practice hub for educators, coders, and coaches.

Upskillz Accelerator

Your safe space to experiment with AI tools

  • Safe GPT demos

  • Prompt templates

  • Microcourses & sandbox tools

Awards

Past and Upcoming Sessions and Events

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